March 5, 2012
Welcome visitor,
Proudly we present you the new website of the International Service Team.
Due to the global use in the way of technical support of this website we like to speak about Global Technical Support Team.
The website layout and structure has been changed in the hope it will be more clear where to find the information you are looking for.
We are ongoing working on the website in order to make information up to date and easy to find.
How to access the new website?
Everybody that receives on a regular base the Service Information letters that we send out, is on our e-mail distribution list.
All of those persons will have access to this new website by entering their own username and their own password.
The username and password are different as what you were using on our OLD website!
Only the first time you want to access this site!
In order to obtain this information (username and password), you need to select
1) Forgot your username? to obtain your username.
Please enter the e-mail address that we are using to send you the Service Information.
Other e-mail addresses don't work!
After you used this link and submitted your request to obtain your username, you will automatically receive an email message with your username.
The next thing is to use the
2) Forgot your password? to obtain your password.
Follow the information that automatically will be send out to your mailbox and you will have the possibility to log in.
Without entering the site, you will have very limited amount of information available. So please make sure you first log in.
The next thing to do is to select the Instrument Type Group from the Top Menu:
Ci-series
Xenotest
Suntest
Fluorescent
Corrosion
Metal Halide
After making your choice a dedicated Menu for that group of instruments will appear on the left hand side. You also will see clearly in the header of the page the Group selection.
The instrument group specific menu should be self explaining.
If you have any questions or problems, please contact one of us:
Peter Swartjes
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Torsten Ruppert
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